I have been waiting 2 months for Palm to fix the iTunes sync again. But, it’s still not working! I have tried a few of the work-arounds like MediaMonkey, Salling Media Sync and Doubletwist, but none are as easy as using iTunes (when it works).
I checked the Palm forums to see if there is an official alternative for syncing MP3s. Nothing. So, I figured I would ask Palm. During a live chat, the Palm rep recommended that I downgrade to iTunes 18.104.22.168. Considering iTunes has caused problems on my PC more than once, I was reluctant. But, the Palm rep insisted that it would work and pushed this link to download the older version of iTunes. So, I followed the steps he recommended:
- Uninstalled my current iTunes.
- Rebooted my computer.
- Installed iTunes 22.214.171.124.
And, it actually worked. I did accidentally delete my Playlist, but iTunes now syncs with my Palm Pre. Considering both Verizon and AT&T will be selling the Palm Pre & Pixi, I expect Palm to release a true permanent solution. Until then, just remember NOT to update iTunes again 😉